Expected Changes in the I.T Sector by 2020

Introduction

IT and IT enabled services (ITes) have transformed the business world. Right now digital tools are available specialized for each and every sector. In the current 21st century most companies rely on information technology and competing with their rivals without this added advantage is not even imaginable. If we are to go by reports then IT and all its intermediate services are set to grow rapidly until the end of 2020. If the question is what IT would look like in 2020 then the answer to it is the same for any emerging technology. It would be extremely dependent on the demand and supply scale.

Areas of Target

The prediction for 2019 was that IT would significantly improve and even revolutionize three distinct sectors but this prediction by global experts has not held true in our humble nation at least for the first half of this year. But the one thing that is clear is that every sector and industry without fail is funding IT and these numbers have only increased with no plans to slow down. The current leaders as far as statistics for most spent in the IT department are the media and retail sectors.

The benefits of IT however are pretty clear as it minimizes the effort required to initiate a business proposition as well as the added benefit of making needed upgrades through new releases and updates. Another expected change is that digitization will be more specialized and in the case of the client or customer side it will be more personalized. Currently, we have enough technology to personally attend each and every customer in the online world through a process they are comfortable with. In short agility, flexibility and time to time market which are essential for any business becomes a whole lot more easier with the right use of information technology. True IT leaders adapt their operating models as business requirements change.

Evolving Business Role

There is a running rumour that the IT department as we know it will change radically much similar to how the role of the HR departments have now become more strategic – talent management and workforce planning rather than work – managing pensions and payroll which was once the focus. Future technology leaders will need to be more competent at understanding the business. In fact, many of the roles in tomorrow’s IT departments do not yet exist. Undoubtedly, there will always be a gap in experts who understand both the business aspect as well as the IT section and unfortunately this gap is only getting wider and it is believed that by 2020 our humble nation will have specialized courses and sessions with respect to the job roles that the firm requires which is ideal for the improvement of the sales of their product and or services.

Job Opportunities

Like mentioned above, the job roles of what we currently define within the boundaries of IT will become obsolete and there will exist jobs and designations that are yet to be properly defined so predicting things that are yet to exist is the job of psychics we can only educate on the definite skills needed, which includes:

•          Complex Problem Solving: One has to make use of analytics and data to implement solutions

•          Critical Thinking: A must have in the current 21st century for all employees

•          Creativity: An undeniable and inexcusable trait for any business model

•          People Management: Empathizing with your peers as well as your subordinates and superiors are a must in the current scenario

•          Judgment & Decision Making: Taking responsibility and being held accountable are unique skills that are indispensible in the current world.

•          Cognitive Flexibility: The skill to mix and match ideas and to think outside the box must be nurtured.

•          Negotiation: The ability to reconcile differences between people and focus on a single goal is also extremely useful.

Conclusion

The invasion of computers demands specific jobs to enter the market or become more important than before. With major changes in IT almost assured, it is currently the perfect opportunity for IT leaders to redefine their roles and seek allies outside the traditional spheres of finance and operations. Regardless of the industry in which your business currently competes, your strategic direction and IT stability are indispensable for the year 2020.  The year 2021 will have its own set of challenges and demands.